We link below to an article in the Alliance for Green Heat about BBB ratings of wood stove manufacturers. We are proud of our record of no complaints!
Woodstock Soapstone has been a member of BBB for decades, (as anyone who enters our doors can attest – see photo) and we affirmatively subscribe to the BBB policy of quickly and equitably responding to complaints. To the best of our knowledge, we are the only stove company that offers a “six-month return privilege”. If you’re not happy, let us know within 6 months and we’ll buy your stove back. Click on the link below to read more.
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